G&G OIL CO. of INDIANA, INC.
220 E. Centennial Ave., P.O. Box 71, Muncie, IN 47308-0071
Phone (765) 288-7795 Fax (765) 288-4504
http://www.ggoil.com

March 24, 2006

To:	Prospective Franchisee of Charlie & Barney's
From:	Shane Neal Director of Operations, Hoosier Pete Convenience Stores 220 East Centennial Ave. Muncie, IN 47303

This letter is a recommendation for the Charlie & Barney's franchise concept and the people behind the concept.

I would begin by stating that the quality of food offered by Charlie & Barney's franchise concept exceeded my expectations. The overall menu offering is a made to order concept which insures a high quality finished product. I truly believe that our 100% pure ground beef cheeseburger is the best around and we receive the same feedback from our valued customers.

In today’s competitive market we are constantly looking for alternatives to drive additional foot traffic into our stores. The Charlie and Barney’s menu offering enables us to provide made to order food for breakfast, lunch and dinner which helps drive traffic into our stores throughout the day. With everything on the menu made to order it allows our customers to spend additional time in our stores to shop around for convenience type items, which adds money to the bottom line.

The success of Charlie & Barney’s is not only due to the food offering but to the people behind the concept. Bill Church and Dick Hogshire have been very professional to work with and were very involved in the planning and opening of our locations. They continue to provide on going support and listen to our feedback and react when necessary on a timely basis.

Based on our overall experience with Charley & Barney’s, I would recommend the franchise concept to anyone who is looking for a quality foodservice operation within their existing business.

Sincerely,

Shane Neal
Hoosier Pete Convenience Stores

 

December 11, 2003

Dear Prospective Charlie and Barney's Licensee

I am writing this letter of reference on the behalf of Charlie and Barney's Licensing Program

I am Jim Fuller, the owner of the licensed Charlie and Barney's Chili Parlor located in the Keystone at the Crossing Mall in Indianapolis, Indiana. I am pleased to be able to recommend the Charlie and Barney's concept to you, the potential Licensee. The program has a proven track record of success and staying power, with 27 years in operation. The concept is simple to operate and I'm proud to offer such a great product at a fair price.

The support I enjoy from the Charlie and Barney's folks is exceptional. I have experienced, on several occasions, a quick response to a call for help. They are genuinely concerned about the customer and are eager to do what they can to assist me in satisfying them.

A great product, a good location and the help of the Charlie and Barney folks allows me to enjoy success as an owner of a Charlie and Barney's. Please feel free to call me to discuss the brand and the viewpoint of an owner/operator for Charlie and Barney's Chili Parlor.

Sincerely



Jim Fuller

 

December 15, 2003

Dear Prospective Charlie and Barney's Licensee,

I am pleased to be able to write this testimonial on behalf of Charlie and Barney's. The concept is open and operating in one of our 80 lane bowling centers located in Indianapolis, Indiana. We previously had the standard snack bar that offered the usual fare; burgers, tenderloins, hot-dogs and nachos among other items. What really took us by surprise was teh relatively low-cost of entry into the branded food service market.

Charlie and Barney's is a significantly lower investment than other branded food service alternatives. In our situation, already serving foods that required a grill, fryers and having refrigeration onsite, meant the equipment package that was needed was minimal and the process of converting to Charlie and Barney's brand was simple.

Changing out the previously prepared items to Charlie and Barney products is seamless. Training is comprehensive and support by the Charlie and Barney's staff is solid. The conversion took one day for the product introduction and the snack bar staff responded well to the training. Simple procedures for a quality product are the key here.

Flexibility, ease of operation, low cost of entry and quality food from a recognized brand are the reasons we converted our established food service program to Charlie and Barney's, and we are pleased that we did so.